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Customer Service Advocate

Knowledge, Skills & Abilities:

  • Problem solving ability
  • Excellent communication skills
  • Team oriented
  • Strong attention to detail and accuracy
  • Strong prioritization and organizational skills
  • Maintain a high degree of confidentiality
  • Excellent communication skills; oral and written
  • Proficient in MS Office Suite
  • Passion to help people and enrich their lives
  • Ability to exhibit ExactCare Pharmacy s Core Values in daily work:
    • Be the example.
    • Work together for success.
    • Just be cool.
    • Get it right.
    • Always seek to improve.
    • Exceed expectations.

Requirements:

  • Must be 18+ years of age. High school diploma /GED required.
  • Prior experience with third party billing, customer service, call center, and data entry, preferred.


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.